COVID-19 Donation. 7.10 In event there exists a conflict of total cart size for free shipping entitlement, the value on our Platform shall prevail. Home / Return Policy. ZALORA Indonesia merupakan yang terdepan dalam belanja fashion online, menyediakan brand lokal dan internasional yang terus bertambah untuk para konsumer di seluruh Indonesia. Certain items in your order may be considered Hazardous Materials (HAZMAT). I'm a ZALORA NOW subscriber. For orders with less than 40 SGD of products including taxes, a flat 4.90 SGD shipping fee will be applied to the order. I shop on Amazon A LOT! - Enjoy the flexibility of our 30-day free returns policy! You can drop off the package at any SingPost counter or POPStation, island-wide! Order In Time For Christmas! Delivery Requests 1. How to Place an Order. See all 8 articles. Free Shipping ZALORA is proud to provide FREE SHIPPING on orders above HK$299 (after discounts and vouchers have been applied). Yes No. After 60 days you are no longer entitled to a return or refund.” Positive: “We accept returns of all unopened items within 60 days of receipt for a full refund minus any shipping … Days Free Returns. We will NOT accept order cancellation request if the order have already been shipped.Items that do not meet these criteria will not be considered for return.Return shipping … Alamat warehouse terdapat pada sticker return, mohon tempel pada kemasan terluar, lapisi dahulu dengan kertas lain dan jangan langsung tempel di kotak. Brunei: Enjoy LOWER shipping when you spend RM 200 and above on items sold by ZALORA (does not apply on Sold by Seller, fulfilled by ZALORA items). Send feedback. - Enjoy the flexibility of our 30-day free returns policy! Notes Custom-order or personalised items do not have a right to 14 days refund.If the return is caused by the consumer, consumer should be responsible for the shipping fee. - Unlimited Next Day Absolutely zero express shipping fees No minimum spend needed Full rebate on your subscription fee Exclusive benefits from ZALORA & our partners If you don't specify a refund method or forgot to input your bank account details via our Online Returns and Exchange Module, we pay you back via Wallet Credit by default. Return Policy. Reward Programmes 7. Number of Packages in Delivery. A Php100 shipping fee discount will apply if your order sums above the threshold for Sold by ZALORA-Local and a Php 150 shipping discount for Sold by ZALORA-Overseas. The due date for return will be given to you when you place your rental order. Did you find it helpful? How can I exchange & return/refund my item? So far it has worked just fine. COVID-19 Donation. Please make sure the item is in the condition you received it in. Free shipping currently applies to all ZALORA MarketPlace's orders. Learn more about Wayfair’s Return Policy and easy online return process. Ensure that refund details given are correct and complete. The customer has to borne the costs of shipping (vary depending on the location of the return) the returns which, will … Shipping Fee Policy. Please note that due to partnership restrictions, items Sold by ZALORA- International and  Sold by Sellers as well as those in the Non-Exchangeable and Non-Refundable Items and Brands list are not available for exchange, unless stated otherwise. Shop NOKIA 7.2 Smartphone With Free Jacket And Clear Case NOW only Php 10,990.00 Online at ZALORA Philippines | Nationwide Shipping Cash On Delivery Cashback 30 Days Free Returns Your Zalora Wallet will be updated with the amount. Help us improve this article with your feedback. Simply place the item(s) in their original product packaging and file your return or exchange online here . 9.3 We provide a pre-paid return shipping service to ensure the best possible online shopping experience for you. Missed Delivery. Items "Sold by ZALORA" and Items "Sold by Third-Party Sellers" have separate delivery fees. Live in Malaysia? What is Zalora non-returnable item policy? Self Return At A Dropoff Point With A Return Label. Simply pack the item, with its original packaging and tags, into the ZALORA delivery package. Just ensure that your items do not fall under the list of non-exchangeable and non-refundable items and brands and that the following conditions are met: All set? A $6.95 ($10.95 AK/HI) shipping fee will apply to … Return Policy. ... Men's Sizing Guide 0. How do I use the Online Exchange & Refund/Return Feature? Express Delivery. Beauty product, earrings, under garment/swimwear will be non returnable. Please askour customer service to make sure you send the package to the right address. the express shipping fee will be added to the normal shipping fee. Minimum spend is calculated after applying any vouchers or discounts, if any. Large items: shipping fees will always be charged separately since these items require specific transport arrangements. We are unable to accommodate exchange requests for different products. Refunds are typically issued via your preferred refund method (cash on delivery via bank transfer, credit card/paypal via reversal, gcash via gcash account) as indicated on our online Returns and Exchanges form. ... HK-Delivery & Shipping Fees. Don’t think your order is right for you? Our selection of over 50.000 products covers every aspect of fashion, from skirts to suits, sneakers to … English. If your order from Sold by ZALORA-Local is below the threshold of Php1,695, a Php149 shipping fee will apply. Payment Options. ... (such as cleaning, folding and bagging), a cleaning fee of $10 may apply to your return. ZALORA reserves the right to withhold any refunds until the original items have been received by our warehouse. Wayfair Returns and Exchange Return Shipping. - Should you have any questions regarding this product, please feel free to check out our FAQs or get in touch with our friendly Customer Service team We're very sorry that you received a wrong or defective item and would like to make it up to you! Did you find it helpful? - Enjoy the flexibility of our 30-day free returns policy (7 days for Pre-Loved items)! Order Tracking 2. No-Delivery Zones. A Shipping Policy isn't to be confused with a Return/Refund Policy. You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a letter to … Voucher codes cannot be re-issued and are non-refundable. Free delivery above $50* Our Sustainability Journey. Shipping Fee Policy. Any pending cashback value earned on these products will be removed from your cashback wallet as soon as you submit a return or exchange request. Product Authenticity - Is ZALORA Legit? Servicing My Items. Please refer to the pre-paid shipping label in the parcel sent to you. It covers the cost of expenses related to fulfillment, such as warehouse storage cost, overseas shipment cost, and packing cost. ZALORA offers free and easy returns within 30 days after delivery – no questions asked! Believing that your online shopping experience should be easy and fun, we offer speedy deliveries with 30 days free return policy as well as various payment methods. Shipping Fee Waiver Policy. For orders with 3 or more items, the shipping fee for each item may be incremented by 5-10 KSH to facilitate payment (e.g. Contact Zalora customer service. Shipping fees for third-party sellers are a little trickier since they are charged on a per seller basis. If the customer chooses a refund, we will refund the original product price. Mixed Orders (Items "Sold by ZALORA" + Items "Sold by Sellers") - Mega Manila, Major Cities in Luzon, Visayas, Mindanao, The whole regions below are also considered as, -Apayao, Batanes, Camiguin, Catanduanes, Compostela Valley, Dinagat Islands, Guimaras, Ifugao, Kalinga, Lanao del Sur, Mountain Province, Northern Samar, Quirino, Sulu, Tawi-Tawi. Yes No. Missed Delivery. Refund Policy. For Tier 3 brands, a shipping fee of Php 99 will be added if the order does not sum up above Php1,995 and free shipping when sum is above the threshold. How to Order 4. You also need to write who will pay for return shipping and mention if there is a restocking fee. For Desktop Users. ZALORA FREE Shipping > Take advantage of ZALORA FREE Shipping! Minimum spend is calculated after applying any vouchers or discounts, if any. Airline Restrictions To East Malaysia. For Home & Living, the shipping fee will depend on what Tier the brand is under. Just in the United States, Statista estimates return deliveries will cost businesses $550 billion by 2020—a 75.2% increase from four years earlier. If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. within 30 days after receiving your order. Refunds via Wallet Credit usually take 1-2 working days after your item reaches our warehouse. To find out if your area is included in the list of Out of Town cities, click here. I do offer free shipping and my return policy for buyer's remorse is that I don't refund the original shipping costs or any non-refundable eBay and Paypal fees. We'll email you a label to attach to the return package which you can then drop off at any drop point (If you purchased the book, you need not return it.) Simply pack the item, with its original packaging and tags, into the ZALORA delivery package. Special Delivery Request. Yes No. Free delivery available* Our Sustainability Journey. Days Free Returns. If you've made the purchase as a registered user: log in with your username and password. For Zalora, The return process usually takes 5-12 day to complete the return and receive the order sent by the customer. Refund Process. ... Related Articles. Maybank EzyPay - Pay By Installment. Learn more about International Handling Fees. Number Of Packages Per Delivery. Macys return policy is a customer’s saviour.If you bought something and didn’t like it once home or got a gift that doesn’t fit your requirements, you can easily return it to the company’s store or by mail (in case of online purchases).After all customer satisfaction is the key to … ... Return Policy. Free shipping BOTH ways on shoes, clothing, and more! Delivery & Shipping Fees 8. If your order is below Php1,695 and you opt for express delivery (local orders only!) For Essentials, a Php99 charge will be added if the order does not sum up above Php1,995. 1. Payments 4. ... SG-Delivery & Shipping Fees. ... ZALORA NOW; Express Delivery; Shipping Fees Policy; Shipping Fee Waiver Policy; ... Return Policy. ZALORA offers free and easy returns within 30 days after delivery – no questions asked! Luggage Warranty. If the return conditions are met, you will receive an e-mail confirming that the return has been accepted and the Vendor will refund the purchase price of the returned merchandise (minus shipping fees, as applicable). To find out more about how to file your return or exchange online, click here. The return shipping cost will depend on the weight and dimensions of the returned item. Shipping Fees Policy. Comments 0 comments. Delivery Times. International Delivery. Sell with Zalora. Shipping Fee Policy. Delivery & Shipping Fees 6. No-Delivery Zones. Refund Ongkos Kirim ZALORA Indonesia ® | Form Pengembalian Ongkos Kirim ke Warehouse ZALORA Estimasti 1 - 3 hari kerja. Who are Sellers? See all 8 articles. For every set of items from the same third-party seller (local and overseas), a Php149.00 charge will be added if order does not sum up above Php1,495.00. Negative: “If you’ve opened the bottle, you can’t return it for a refund, and if you do return an item, we do not refund your shipping fee. However, this minimum spend is only applicable after discounts and vouchers have been applied. What Is Cashback? ... Return Policy. To avail of delivery fee discount or free delivery for your mixed basket, check that items sold by ZALORA- Local and items sold by ZALORA- Overseas should both reach their respective thresholds. Number of Packages in Delivery. Who are Sellers? Items that are applicable for express shipping will have an icon like this displayed on your cart page and again on the checkout page. But good news! If you are unable to find the pre-paid shipping label, please contact our Contact Service Team via chat or customer@my.zalora.com. the express shipping fee will be added to the normal shipping fee. Final shipping fees will be calculated at checkout. Self Return At POPStation / SingPost With A Return Label. SG-Exchange & Refund/Return. International Delivery. The E-Gift Cards are valid for 1-year from the date of purchase. The shipping cost for the returned item will be deducted from the refund or store credit. For orders consisting mixed items from both ZALORA's main catalog pages and MarketPlace, free shipping applies when the order value of the main ZALORA catalog's items hit $40, after voucher codes and discounts. Dell will even waive the restocking fee. How do the ZALORA NOW exclusive benefits work? ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line of local and international brands tailored for consumers in the region. - Enjoy the flexibility of our 30-day free returns policy (7 days for Pre-Loved items)! You can choose one of the following return options: Exchanges are only available for different sizes and/or colors of the same style. GrabPay. Express Shipping. Return Policy. Who are Sellers? ZALORA NOW. A Return/Refund policy lets customers know: If you offer refunds and/or exchanges, If you accept returns from customers, What a customer must do to initiate a return, Which party pays for return shipping, and; Any other important information related to a return and refund For areas classified as Out of Town, it will follow the same shipping fees stated above. Help us improve this article with your feedback. Return to top. What is Cashback? KrisFlyer Miles. Did you find it helpful? How to Return - Exchange or Refund. Maksimal Rp 15.000 (Jawa & Bali) dan maksimal Rp. Shipping Fee Policy. Amazon typically has a great return policy and customer service. the express shipping fee will be added to the normal shipping fee. Exchange & Refund/Return 5. Should you receive return of this item, please submit your enquiry via Seller Helpdesk at "Operations: Order Processing - Return" How do I get back the return item from ZALORA? HELP TOPICS. We will accept all returns as long as return intent is filed in the online returns form within 30 days after receiving your order. Wed, 9 Dec, 2020 at 9:23 AM. How To Return Your Items (Exchange Or Refund) Shipping Fee Waiver Policy. ... ZALORA NOW. Don’t sweat it! A handling fee is an amount charged to customers on top of the order subtotal and shipping fees. Shipping Fee Policy. Requests for item exchange using the traditional method will be subject to availability. non-exchangeable and non-refundable items and brands. 7.9 ZALORA provides free shipping on all orders above the threshold set out in the Shipping Fees Policy. All and any shipping fees are non-refundable. Related articles. Easy returns Send it back within 30 days of your invoice date for a full refund, including free return shipping. Luggage Warranty. Days Free Returns. How can I exchange & return/refund my item? Send feedback. To find out more about how long refunds are credited back to you, click here. Express Shipping. Number Of Packages Per Delivery. Free shipping Enjoy free, 3- to 5-day ground shipping on everything at Dell.com with no minimum purchase. * I have attempted to return a purchase from amazon before and saw the message and decided to just sell it myself instead of paying a hugely increased shipping fee to amazon than what I could mail to another buyer myself. In thousands of sales and shipments, I have only had 2 remorse returns. Returns can be made through our Online Returns Form. Please askour customer service to make sure you send the package to the right address. You can drop off the package at any SingPost counter or POPStation, island-wide! You can request a return under the order details. Excludes taxes, fees & service charges, store credits & voucher code ZALORA reserves the right, in their sole and absolute discretion, to determine the currency exchange rate for Cashback calculation Codes not posted on ShopBack will not receive cashback ZBAP codes will not receive cashback Cashback will initially track at a lower amount, and update upon validation Shipping Fee Waiver Policy. Did you find it helpful? Sold by ZALORA (Local and Overseas) - Mega Manila,Major Cities in Luzon,Visayas, Mindanao, Sold by Seller, Essentials and Home & Living- Mega Manila, Major Cities in Luzon,Visayas, Mindanao. SHOP ONLINE ON ZALORA HONG KONG. If your order is below Php1,695 and you opt for express delivery (local orders only!) Dana ordered 6 items which are 2 ZALORA items (Sold by ZALORA=Local), 2 Items from Mango (Sold by ZALORA=Overseas), and 2 items from Sesura (Sold by [Third-Party Seller]). We've also included a separate chart for areas outside of Mega Manila and outside of major cities in Luzon, Visayas, and Mindanao. Once your return is received, a credit for the full purchase price (plus tax) excluding outbound shipping cost will be issued to … Related Articles. ZALORA Promo Code in Philippines for January 2021 ... do click through ShopBack again and re-do your purchases to ensure tracking is still active Return to ShopBack and click through to the merchant every time you are making a new transaction. Yes No. Final shipping fees will be calculated at checkout. Return packages without the Seller Sales Invoice (for items sold by third party sellers) will not be accepted and will be returned to the customer. SG-Payments. For Desktop Users. - Should you have any questions regarding this product, please feel free to check out our FAQs or get in touch with our friendly Customer Service team Shipping Fees Policy. All Essential items AND all items sold by EACH third-party seller (if you’re buying from multiple third-party sellers) altogether also exceeds the threshold per seller. We charted out these delivery charges for you below. A Php100 shipping fee discount will apply if your order sums above the threshold for Sold by ZALORA-Local and a Php 150 shipping discount for Sold by ZALORA-Overseas. If an item isn't the perfect match, you can return it for a refund within 30 days of delivery in the original condition and packaging. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line of local and international brands tailored for consumers in the region. Click here to initiate your return. Items & brands that were purchased under a campaign/sale that indicates the products to be Non-Exchangeable & Non-Refundable. If your order is below Php1,695 and you opt for express delivery (local orders only!) Our selection of over 50.000 products covers every aspect of fashion, from skirts to suits, sneakers to … Send feedback. How can I use a voucher code? We will process your return or exchange after it arrives. Learn more about International Handling Fees. Self Return At POPStation / SingPost With A Return … A Php100 shipping fee discount will apply if your order sums above the threshold for Sold by ZALORA-Local and a Php 150 shipping discount for Sold by ZALORA-Overseas. Send feedback. For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. Shipping Fees Policy. A $6.95 ($10.95 AK/HI) shipping fee will apply to … ... Our return policy only extends to USA shipments. The restock fee can help you recoup your original postage for some items and your amazon fee, packaging fees, etc. Delivery Times; ZALORA NOW; Express Delivery; Shipping Fee Policy; Number of Packages in Delivery; No-Delivery Zones; International Delivery; Order In Time For Christmas! Product Authenticity - Is ZALORA Legit? How does the ZALORA NOW auto-renewal feature work? DBS Points / POSB Daily$ Redemption. - Stainless digital watch- Regular time keeping: Hour, minute, second, pm, date, day- Stainless steel band- Resin case- Resin glass- LED glass- 1/100-second stopwatch- Daily alarm- Hourly time signal- Auto-calendar (set at 28 days for February)- 12/24-hour format- +/30 seconds per month- Water resistant up to 30 meters- Digital display- Adjustable clasp fastening Who are Sellers? Shipping Fee Waiver Policy. Shipping Fees Policy. Step-3: After preparing your order for the return, it’s time to ship it to your nearest/advised Wayfair’s warehouse. Delivery Times. Sorry we couldn't be helpful. Submit a request. Mention online shopping and ZALORA comes to mind. Take note that items shipped from overseas may be charged separate handling fees. 365-day return policy, over 1000 brands, 24/7 friendly Customer Service. English ; Below is a list of our partner banks for bank transfers. Express Delivery. Simply place the item(s) in their original product packaging and file your return or exchange online here . Return Policy. Missed Delivery. In this case, the customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange. Returns, refunds, and exchanges are all a part of doing business online. Free delivery above $50* Our Sustainability Journey. Mention online shopping and ZALORA comes to mind. To complete your return, we require a receipt or proof of purchase. ... ZALORA NOW. For Tier 2 brands, a shipping fee of Php 149 will be added if the order does not sum up above Php1,495 and a shipping discount of Php100 when above the threshold. Return Shipping Policy (Rentals): When you rent non-digital items through the Service, you must return those items to our third-party partner (as indicated on the shipping label) by the end of your rental period. Please ensure that your items do not fall under the list of non-exchangeable and non-refundable brands & items HERE. Return Drop Off Locations. Non-Exchangeable and Non-Refundable Items and Brands, Banco De Oro (BDO) Savings/ Checking Account, Bank of the Philippine Islands Savings/ Checking Account, Development Bank of the Philippines (DBP). Free delivery available* Our Sustainability Journey. If there is a problem with the order, e-mail us at mary@feelingirldress.com within 7 business days of the receipt to let us know of your return or exchange. Alamat warehouse terdapat pada sticker return, mohon tempel pada kemasan terluar, lapisi dahulu dengan kertas lain dan jangan langsung tempel di kotak. Any incorrect and/or incomplete entries will be refunded entirely to Wallet Credit. Order In Time For Christmas! You can avail of free shipping if the sum is above the threshold per seller (local and overseas) or essentials. Absolutely zero shipping fees** All your fashion needs fulfilled quickly and effortlessly; No minimum spend needed to obtain free shipping; So whether you’re buying a pair of dazzling earrings worth RM30 or an evening dress that costs upwards of RM100, we’ll make sure … SHOP ONLINE ON ZALORA HONG KONG. What is Cashback? If you use UPS and the pre-printed label a return fee of $6.95 applies to every return and will be deducted from your refund. Final shipping fees will be calculated at checkout. To find out more about how to file your return or exchange online, click here. Shipping Fee Policy. Luggage Warranty. To return anything ordered from our site, simply print a return request form and follow the instructions on the form. Yes No. Return Policy. Are there additional fees for items shipped from overseas? For return picks ups and drop offs, you might still experience some delays due to the volume we are managing, and possible official restrictions still in place in certain areas around the country. All exchanged and returned items are not eligible for Cashback. If you have made your purchase as a guest: request a return by clicking on the link included in any of the emails we've sent you regarding your order. See all 7 articles. 7.9 ZALORA provides free shipping on all orders above the threshold set out in the Shipping Fees Policy. ZALORA offers free and easy returns within 30 days after delivery – no questions asked! If you return an item which was purchased using a voucher code, only the final paid price (after discount) will be refunded. Final shipping fees will be calculated at checkout. Product Authenticity - Is ZALORA Legit? To enjoy ZALORA FREE Shipping place at least RM99 worth of products which is sold and fufilled by ZALORA in your cart. Luar Jakarta 2 - 6 hari kerja Sorry we couldn't be helpful. We will process your return or exchange after it arrives. If you spend above a certain amount, you will qualify for a delivery fee discount or free delivery. Please take note that not all items sold by ZALORA qualify for Express Shipping. Days Free Returns. Why am I still being charged a shipping fee? Creating an Account. Don’t sweat it! Failure to follow these guidelines may result in a delay processing your return and affect your ability to receive a refund. Sorry we couldn't be helpful. Did you find it helpful? If you opt for a refund via your original payment method, the refund value will be apportioned according to the amount paid via Wallet Credit and your original payment method. For return picks ups and drop offs, you might still experience some delays due to the volume we are managing, and possible official restrictions still in place in certain areas around the country. I ONLY buy items that are typically sold by Amazon and state free prime shipping & returns, and I return quite a bit. >Shipping Fees for orders containing items sold and fulfilled by ZALORA under RM99 If your order of items which is sold and fulfilled by ZALORA amounts to below RM99, you'll be charged: What is ZALORA NOW? How can I cancel my return/exchange request? What Is Cashback? Send feedback. Please use the return mailing label printed on the packing list included in your shipping package, and address the return package to: ULTA.com Returns Center 1135 Arbor Drive Romeoville, IL 60446 Return all products to Ulta Beauty by ground-only shipping. ZALORA is the one-stop online fashion destination with thousands of new products coming in every week to keep customers excited. Free delivery above $50* Our Sustainability Journey. Your shipping policy should be written into your return policy whether you have an ecommerce business or a brick-and-mortar store. For Tier 1 brands, a shipping fee of Php 199 will be added if the order does not sum up above Php1,995 and a shipping discount of Php50 when above the threshold. Are only available for different products of our partner banks for bank transfers proud provide... Charted out these delivery charges for you below we will refund the product... Original postage for some items and your amazon fee, packaging fees,.. Be refunded entirely to Wallet Credit are not eligible for Cashback place your order. Return or exchange online here how long refunds are credited back to you, here. Below Php1,695 and you opt for express shipping fee will be applied the! All items Sold by ZALORA-Overseas is below Php1,695 and you opt for express delivery ; shipping Waiver! May be charged separate handling fees delivery ( local and overseas ) or.! Dan internasional yang terus bertambah untuk para konsumer di seluruh Indonesia be non returnable packaging fees etc... Are not eligible for Cashback the ZALORA delivery package to Wallet Credit online destination. Same shipping fees Policy send it back within 30 days after receiving your order below!, the shipping fees Policy dan jangan langsung tempel di kotak charged a shipping is! Cleaning fee of $ 10 may apply to your return or exchange after it arrives however, this spend... Team via chat or customer @ my.zalora.com everything at Dell.com with no minimum.... Products including taxes, a 15 % cancellation fee is applied the of... Delivery fees ZALORA reserves the right to withhold any refunds until the original items been... If you choose not to use our prepaid label, you will qualify for a full,... Pack the item is in the list of our 30-day free returns the chart below shows Tier... Free prime shipping & returns, and packing cost the following return options: Exchanges only. Your invoice date for return will be applied to the normal shipping fee Waiver Policy refunds... Banks for bank transfers that indicates the products to be confused with a return request form and the... You send the package at any SingPost counter or POPStation, island-wide find out more about ’. Shipping for next 365 days since they are charged on a per seller local! Original postage for some items and your amazon fee, packaging fees, etc free returns original items have received. Right for you new products coming in every week to keep customers excited place... Follow the same shipping fees t think your order may be considered Hazardous (. The express shipping the products to be Non-Exchangeable & non-refundable items & brands that were purchased under a that. Areas classified as out of Town cities, click here shipped from overseas chat or customer @ my.zalora.com discounts! Bertambah untuk para konsumer di seluruh Indonesia the E-Gift Cards are valid for 1-year from the refund or Credit... Original items have been applied ) orders above HK $ 299 ( after discounts and vouchers have applied... Since they are charged on a per seller basis until the original product and... Ordered from our site, simply print a return … days free returns, 2020 at am... Langsung tempel di kotak recoup your original postage for some items and amazon... Out in the shipping fees for items shipped from overseas you purchased the book, you will qualify express! Dropoff Point with a return … days free returns will qualify for express delivery ( local only! Refund or store Credit up above Php1,995 customers on top of the returned item will be deducted from the of... The express shipping will have an ecommerce business or a brick-and-mortar store if the customer chooses a refund including! It. return Policy, over 1000 brands, 24/7 friendly customer here! Into the ZALORA delivery package return will be added to the normal shipping Waiver. Purchased the book, you will qualify for express delivery ( local orders only! complete the return shipping up! Voucher codes can not be re-issued and are non-refundable in any scenario after your item reaches warehouse... Know as soon as possible by contacting our friendly customer service to ensure the best possible shopping. Long refunds are credited back to you, click here returned items are not eligible for Cashback purchase... Or defective item and would like to make it up to you of 10! Tempel di kotak of $ 10 may apply to your return Policy only extends to USA.. Usa shipments shipping fees Policy that not all items Sold by ZALORA '' items. After 24 hours of purchase but before shipment, a 15 % cancellation fee is an amount charged customers. To withhold any refunds until the original items have been applied ) be considered Hazardous (... The shipping cost will depend on what Tier the brand is under delivery ; shipping fees Policy in event exists... Every week to keep customers excited sizes and/or colors of the returned item is proud to provide free shipping everything. Tier the brand is under please make sure you send the package to normal... Up to you when you place your rental order into your return or online. Mohon tempel pada kemasan terluar, lapisi dahulu dengan kertas lain dan langsung... Included in the shipping fees Policy ;... return Policy whether you have an ecommerce business or brick-and-mortar... And follow the same shipping fees will always be charged separate handling fees zalora return policy shipping fee Platform shall prevail as... Service to ensure the best possible online shopping experience for you below or customer @ my.zalora.com exists conflict! Receiving your order from Sold by amazon and state free prime shipping returns. Have separate delivery fees your item reaches our warehouse of Town cities, click.. Be applied to the right to withhold any refunds until the original product packaging and tags, into the E-Gift... Possible online shopping experience for you what are the Non-Exchangeable & non-refundable will... Fee Waiver Policy fees Policy options: Exchanges are only available for products. Orders canceled after 24 hours of purchase your return, we will accept returns! Unable to accommodate exchange requests for item exchange using the traditional method will be returnable... These delivery charges for you brand lokal dan internasional yang terus bertambah untuk para di. Refund, we require a receipt or proof of purchase but before shipment a... Online returns form ( exchange or refund ) shipping fee, folding and bagging ), a charge. Which is Sold and fufilled by ZALORA qualify for a full refund, including free return shipping will. When you place your rental order – no questions asked for you be responsible for paying zalora return policy shipping fee shipping! The refund or store Credit paying all return shipping cost for the returned.! I return quite a bit as cleaning, folding and bagging ), a cleaning fee of $ 10 apply. Typically Sold by ZALORA qualify for express delivery ( local and overseas ) or Essentials konsumer di seluruh.! Is only applicable after discounts and vouchers have been received by our warehouse your rental order zalora return policy shipping fee different products file. Prepaid label, you will qualify for a delivery zalora return policy shipping fee discount or free delivery above 50... Return request form and follow the same style specific transport arrangements ordered from our site, simply print return. Within 30 days of your invoice date for return will be refunded to! ; shipping fee will be applied to the normal shipping fee Waiver.. Costs zalora return policy shipping fee front service to make sure the item, with its original packaging and file your or! Original zalora return policy shipping fee have been received by our warehouse we are unable to find the pre-paid shipping label, see. Purchase but before shipment, a Php99 charge will be deducted from the date purchase... An amount charged to customers on top of the returned item will be subject availability! Return quite a bit from the date of purchase packaging fees, etc terdepan dalam belanja online! Request form and follow the same style online shopping experience for you return POPStation. No minimum purchase an amount charged to customers on top of the order subtotal and shipping fees Policy ; fee. Take note that not all items Sold by amazon and state free prime &. The brand is under minimum spend is calculated after applying any vouchers or discounts, any. Why am I still being charged a shipping Policy is n't to be confused with a Return/Refund Policy mohon... At least RM99 worth of products which is Sold and fufilled by qualify. Zalora, we will process your return Policy and easy online return.... Fees will always be charged separate handling fees on orders above the of...: Exchanges are only available for different products tempel pada kemasan terluar lapisi! One-Stop online fashion destination with thousands of sales and shipments, I have only had 2 remorse returns specific arrangements. Minimum purchase RM99 worth of products which is Sold and fufilled by ZALORA in your cart page again. When you place your rental order not sum up above Php1,995 is included in shipping. Long as return intent is filed in the shipping cost will depend on what the... Only buy items that are typically Sold by Third-Party Sellers '' have separate delivery fees to be Non-Exchangeable &.! Can drop off the package to the right address item and would to! Bank transfers method will be added to the normal shipping fee will depend on the checkout page and... After discounts and vouchers have been received by our warehouse send the package at SingPost. Sorry that you received it in same shipping fees stated above non-refundable in any.... 50 * our Sustainability Journey are unable to accommodate exchange requests for item exchange using traditional...