Returns not accepted is outdated online. Looks like you're using new Reddit on an old browser. There are less and less sellers on ebay every day and more and more on other selling sites such as Amazon, Etsy, etc. Since, obviously, eBay is not willing to do that, than eBay needs to get its nose out of its sellers business. /r/Ebay My seller rating on eBay is 100% and I have had an account on eBay since 2009. Also this makes the process require the buyer send the item back instead of filing a claim. I'm gonna build me a space ship, fly to the sun. I recently sold a specialized software development board (you need to know what you are doing to use it - not for common folk). She added that not taking action would force eBay to step in and force the return, refund the money and could ultimately impact my ability to buy and sell on the site. I send links containing tutorials and reviews of his exact set up showing that it does work and that there is no compatibility issue. This was refreshing, given the nonsense I’d dealt with a few times already. Buyer's expect returns. Accepting vs. not accepting returns. Just a heads up that you might want to to edit it for clarity. If the item you received doesn't match the description in the original listing, or if it arrived faulty or damaged, you're covered under eBay Money Back Guarantee. We also went back and forth on the record about value, my belief that he was feeling “Buyer’s Remorse” and so on. I called them and asked how the buyer could possibly win the case when it says no returns accepted and they basically told me they side on … This process locked up my PayPal account and put me as a seller in a precarious position. And until recently, this had not been a problem. Press question mark to learn the rest of the keyboard shortcuts. I've tried sending messages, and all he says is "it doesn't work". Watch Queue Queue This isn't working for me. Unfortunately eBay return labels only use USPS, so the return cost will definitely be more than 50$. Buyer is asking for a refund because he can't figure out how to use it. She paid with paypal. In My eBay, find the item under Purchase history, then in More actions, choose Return this item. Who is looking out for us ? eBay and PayPal will not even look at video evidence. We have been responding between each other, and she said she has brought it to be resurfaced and if it still doesn't work she wants a refund. I also sent the manufacturers specifications which show compatibility. In that situation I take photos and videos and share that with the buyer before I take it to a FedEx Business center and ask for a receipt of the drop off. Ebay return not accepted by seller? If you've changed your mind and want to send it back, you can ask the seller if they'll accept a return. eBay closes the case. The buyer shot back asking to meet him at 17.5%. Misuse of returns or the eBay Money Back Guarantee If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund. From 13th August 2014, eBay’s Managed Returns Process become mandatory for many sellers and eBay has also revealed that it will be rolled out to ALL business sellers eventually. Return the item as it was when you got it, and pack it well If the item you're returning isn't in the same condition as it was when you received it, or if it gets damaged in transit, the seller may only give you a partial refund. The buyer could have said "I ordered an iPhone and when it arrived a dinosaur fell out of it!" ( Log Out /  I wrestled with the idea and told her that I’d surly be calling back Friday (April 26) to have eBay step in and vindicate me as a seller seeing as how my posting showed the defects, and I had SELECTED THE NO REFUND/RETURN policy. She was hesitant to reply, but agreed with my assessment. Extortion is now excusable as long as buyer mails you back anything including a brick. You probably won't win, but if you don't call, the chance of you winning is ZERO. I quit selling on EBay for this reason. I report him immediately and call CSR. Now, even clear cases of buyer's remorse are allowed to return. Annoying isn’t it. Todays ebay rant – returns not accepted is it seems worthless. Archived. What in the actully insanity is this? The fact is eBay no longer wants small time sellers/flippers, that's a thing of the past. How It Works. It’s out of their hands at this point as the buyer filed the PayPal claim. Return merchandise authorisation If you use return merchandise authorisation (RMA), you'll have 8 calendar days to provide your buyers with a label before they can send the item back. I.E. If I go right nto a listing, then it does show the correct return policy but it should show that on the view as well. Because the sports card market is volatile and returns/refunds should not be accepted in our market. Furthermore, this representative advised that I SHOULD accept the refund and that I could dispute it further if the item returned to me was not the same as I sold, or had been altered in anyway. The representative also agreed that it puts sellers in a weird place and could see how it’s frustrating. I just received an email stating that PayPal has sided with the buyer and they will be issuing a refund from my account. I opened a return request which the seller accepted, but they refuse to send a postage label and keep insisting that I just post it and they'll refund me. As a seller you have the opportunity to SELECT THAT while creating your listing. I had three people “buy” the item with a Best Offer option, but none of them paid so I had to relist the items. Active Member. In this day and age not accepting returns is pretty pointless most of the time due to certain buyers being aware they can force sellers to accept a return if the seller likes it or not by using the Item not as described, knowing full well eBay will side with them What is even worse is that as a seller I can’t even leave him negative feedback to alert other sellers of his actions. I understand that she was just doing her job, and my issue was not with her, but with the policy, as well as with the buyer. However, she noted that I had to take action by a certain date (April 26) which was two days away. As it turns out, those words mean very little. There was ZERO urgency in this case for the buyer to pay for the item without doing their homework. The item was returned and a refund was issued, however I have now received the item back through Royal … Westindieman. And Monday afternoon, I received a package from the buyer. From my experience it does deter some buyers from initiating a return request. The only real option was for me to issue the refund, which was harder than just clicking a button seeing as how I already removed the money from PayPal on the day after the purchase. We're now at a stalemate, I want to follow the eBay process, they don't. The seller claims the item is not compatible with his mobile device. Whether you accept returns or not, you have to specify a returns policy for each listing. IMO as a seller its always better to accept returns, as you then have some control. The first eBay representative told me that she understands that it is frustrating, and told me that I should accept the return, and eBay could/would step in if I’d like but I had to wait three days for the claim to escalate. Buying on eBay is literally a licence to steal..... Ebay now excuses partial refund extortions by buyers. Either way this whole fiasco will cost me over $100, plus I'll have to refund the full amount even if he sends me back a box of feces. If a buyer wants to return something, fine, then eBay can accept it and eBay should refund the money with no cost to the seller. To improve your help experience, please sign in to your account. Does “Returns Not Accepted” really mean no returns accepted? and both eBay and Paypal would still side with them. ( Log Out /  I originally shipped the item via FedEx because it's cheaper for heavier items. Big surprise there. We then went around and around about Buyer’s Remorse and what not. Ebay has never been the best for buyer protection, my advice is make sure you note serials before sending off etc and be prepared to take returns even for BS reasons. hide. You are the seller. So I decided to call. For example, you might include information on who pays for return shipping, or that you're willing to accept returns for a specific period of time after a sale. Sellers on eBay have the option of not offering returns, so it's possible you may be out of luck. You need to call ebay. I’ve been a member of the eBay community for more than two decades. The seller requested a refund, eBay intervened and says they have to look at it despite my specifying no returns. The unofficial eBay subreddit. He wanted a partial refund to the tune of 25% of the total cost, citing that the cards were damaged and they were not worth what he paid for them. ( Log Out /  You know where this is going based on the title of my post here. … You can let the buyer keep the item. In my way of thinking is if the seller is 100% sure they are decribing an item to the very best that they can do then why not accept returns . I want to open a returns process that will be acceptable. To qualify for a refund, unwanted products must be: - in the same condition as supplied to you - unused, without installation or data input - complete with any accessories and free gifts offered with it - with the original box and unopened packaging Start your return. This story begins several months ago when I posted for sale two Mookie Betts cards. This is the first time I have ever experienced an issue such as this. I refused and instead offered 10% even though this goes against my SELECTED EBAY OPTION TO NOT ACCEPT RETURNS OR OFFER REFUNDS. That’s when this escalated because the buyer also didn’t want to budge. However, I also know it is my duty to ask questions before hand, and to accurately read descriptions before hitting a “Buy It Now” button, or even making an offer. report. Posted by 1 year ago. “So, in a way, the option (to disallow returns/refunds) is pointless and I’m being forced to accept the return/refund anyway, right?” I asked of the representative. I have 14 day returns on all of my items but when looking at 'see sellers other items' the list view shows that for most items, I don't accept returns. Once in a while I will have serious buyer (Resellers) who will provide a box and FedEx label. returns not accepted is for change of mind returns, if a buyer claims the item isn't as described i.e faulty, the seller has to accept the return, pay to have it returned, and refund everything the buyer paid, this isn't just ebays rules, it's the law when selling long distance. There are some who would have said that I should have just accepted the return in the first place, or just given the buyer the 17.5% refund they were seeking after negotiation. It's really gotten to the point of embarrassing on their part and they don't even realize it (or just don't care). But things wouldn’t go so smooth. Extremely frustrating. Additionally, I always spell this out in the description of my listings. Ebay closes in buyers favor and tells me buyer completed the return within guidelines. Most sellers on eBay offer returns, and whatever your reason, doing it is easy. I put "no returns" on all my listings simply for those who are unaware of eBay's leanings on the topic. I had an auction that clearly stated no returns accepted. This entry was posted on April 30, 2019 at 10:05 am and is filed under Misc.. You can follow any responses to this entry through the RSS 2.0 feed. If you haven’t noticed, I have not shared this buyer’s name, even though at least a dozen of you have asked via Twitter for me to do so. Our listing said no refunds or exchanges. This video is unavailable. In requesting a return he said that the shoes are too tight - he said nothing about the item being defective/damaged/not as described. For what it’s worth, I have a 100% rating with nearly 2,900 feedbacks, the buyer has less than 200 transactions. New comments cannot be posted and votes cannot be cast. My question is, if the product isn't as described or doesn't function like I thought it would, is there any … ( Log Out /  However, if what you got didn't match the description offered by the seller, you should be able to get a return no matter what, according to eBay's policy. They also state that they can’t guarantee the condition of the item being returned. Slow but it beats the stress and aggravations. Ebay is a complete joke. I used it myself just before shipping it, so not my problem the buyer doesn't know how to use the item. Buyer takes blurry 1990s cell phone photo and returns a different item. I have a chrome plugin that replaces buyer with seller and seller with buyer. I sold a wii game on ebay, the buyer is saying item is not as described, since it does not work. Close. When did this portion of the listing form change? You do not have to accept a return with a No Returns policy, ebay can not force you to accept it. save. Beginning September 14 th 2020, eBay will automate the returns and refunds processes for active managed payments sellers to align the seller experience across the eBay platform. No support for sellers in these cases. The seller claims the item is not compatible with his mobile device. So they can make it sound as the 23 days was trying to help you. I agree it is very annoying they waited 23 days but they can claim they exhaustible try it to make it work and did not want to give up too fast. Help for sellers and buyers! First his reason for the return was, "Item not working" and now it has changed to"Item not as described". https://thelawdictionary.org/article/how-to-file-an-out-of-state-small-claims-suit/. Also, I felt I had not only shown the cards accurately, but also felt that as a seller I had SELECTED THE OPTION OF NO RETURN/REFUND and by choosing that option, as well as stating it in the description, those words should mean something. 1. The buyer decided to request a refund through proper eBay channels, citing that the item was not as described and in the process taking a picture of the damage to the Chrome card. So let me get this straight? It fixes posts like this one more often than it breaks them. There was no additional communication. Since there's nothing "wrong" with the product, my inclination is to say "I'msorry, but this is a no returns allowed item, and I'm sorry that the shoes are too tight. A few days later I receive a “not as described” PayPal claim. I researched his supposed issue and provided him with several links containing videos as well as tutorials which show his phone working with the device that he purchased. That return policy can be "no returns accepted" (except for errors in the listing … We described it as having a crack up top, the photos show it with a crack up top, and the buyer asked to return it because it has a crack up top. Change ), You are commenting using your Twitter account. His photo didn’t show as much damage as my photo in the listing did. When sellers on eBay indicate "no returns", in reality what they are saying is "I don't want the item back, so eBay can just go ahead and refund your money from my account if you aren't happy". So if you haven’t already received an email from eBay, it’s time to learn all about Managed Returns on eBay, so that you are fully prepared when the time comes. And that opinion is valid — if I had, I would at least have most of the money that had been sent to me. Select your reason. I know what this is about, I wonder though when it took effect on ebay.ca. I am still firmly planted on the fence about offering free returns, leaning toward 'over my dead body'. It’s never been my style to run people’s names/accounts through the mud publicly over interactions like this. In fact, about five minutes later I got a message from the buyer. They say, “Buyer beware” but what about the sellers? I recently sold a dji osmo mobile on eBay, I specified no returns. You've put 'seller' instead of 'buyer' a couple of times in your first paragraph. The seller requested a refund, eBay intervened and says they have to look at it despite my specifying no returns. also the seller will get a defect Once you start a … Depending on the seller's return policy, we may put you in … a part of. i probably get osmo pocket instead." Most purchases on eBay are covered by eBay Money Back Guarantee. You can leave a response, or trackback from your own site. You are not alone. The same day the cards were delivered, I received a message from the buyer. But I certainly won't be surprised if I have to allow a return anyway. I sent the cards with signature confirmation, half expecting there to be some sort of nefarious activity to come. On the flip side, I can also see how frustrating this could be as a buyer. I understand if it’s SNAD but if it’s just buyers remorse, will eBay side with the seller? The buyer claims the item is not compatible with his mobile phone. I am not a professional seller, I just wanted to get rid of some of my old tech items and thought I could make some of my money back from the original purchase. Their reasons for not sending the label are nonsense e.g. One of the changes sellers are dealing with is what Kupbens referred to as the “compression of returns options.” As eBay explains on its website, sellers may now only choose from among the following policies: – No returns accepted – 30-day buyer-paid returns – 30-day free returns – 60-day buyer-paid returns – 60-day free returns Sorry, your blog cannot share posts by email. Post was not sent - check your email addresses! All you had to do was call eBay and it was done. But I was taking a stand because I felt I was right. Specify ReturnsNotAccepted for a listing if returns are not accepted. But I became fixated on this fact: I SELECTED THE OPTION AS A SELLER TO NOT ACCEPT REFUNDS/RETURNS? And just minutes after my accepting of the offer, the buyer paid. This was my response to the claim: September 21, 2019 Note This transaction was completed on August 25, 2019. Ebay 'returns accepted' Discussion in 'General Chat' started by Westindieman, Sep 28, 2018. I'm done with Ebay. A day went by and I started thinking about the wording shown in the Refund Request and what the first representative said. The only saving grace was eBay allowing us to call back after the fact and get our return label refunded. On Wednesday September 18, 2019 the buyer requested a return despite the fact that I had specified no returns in the listing. 1. The site has changed over the years, as have the practices of its users. Also a seller you are always going to have bad buyers here and there, its. You purchased an item from me well aware that I do not accept returns, you then proceed to use this item for approximately 23 days before deciding that it just doesn't work for you and now you want to purchase something else? Does “Returns Not Accepted” really mean no returns accepted? If you've changed your mind and want to return it, you can ask the seller if they'll accept a return. Sep 28, 2018 at 10:12 PM. Had a buyer with a sub 5 single digit feedback in 5 years message me saying item was broken but before he leaves a feedback to send him partial refund and he'll keep it. This could be one crappy scenario for both of us and and may not be indicative of their dealings going forward. share. 67% Upvoted. Also, I felt I had not only shown the cards accurately, but also felt that as a seller I had SELECTED THE OPTION OF NO RETURN/REFUND and by choosing that option, as well as stating it in the description, those words should mean something. Change ), You are commenting using your Facebook account. - Someone buys a old action figure that's in overall good condition but the descriptions and photos show it has a flaw. Just went through it over here: Buyer bought a working Nintendo 64 in a beat up case. Feeling like I was going to be taken advantage of, I CALLED eBay to see if we could get this settled ASAP. Unwanted returns are not accepted after this period. Their is no point really... even if they changed their mind, the buyer can simply say that they got the wrong item. It worked when we sold it. I feel that I am being totally screwed. Small 2019 Bowman break and some thoughts, Thrift Treasures 117: Michael Jeffrey Jordan x 700-ish. It is a 'returns not accepted' item. On our second correspondence the buyer replied, "unfortunately doesn't work for me. The item was shipped and confirmed as delivered. Ebay siding with buyers 99% of the time will eventually be the death of them, I guarantee it. And we had to let him. I recently asked eBay this exact same question. This update also enables a streamlined returns experience for buyers by providing them immediate access to return … I got a second representative on the phone and explained my position. Automation of returns and refunds saves sellers time, and enables them to process returns faster. You can say you don't accept returns, but eBay does, and you're selling on eBay. The buyer opened a case and eBay decided it in his favor. You do not have to take it back. Watch Queue Queue. If a buyer doesn't receive their order or it's not what they expected, eBay expects the seller to resolve the situation. 2. It was the two cards exactly as I had sent them. Simply put, your proof does not matter because they will make endless excuses about how it could be fake or not accurate. Given that the cards were in my possession, I sat down Tuesday morning to investigate the case further and to see how to proceed. Westindieman, Sep 28, 2018 #1. They were inquiring about the condition of the Chrome card, almost claiming he didn’t know the card was damaged. They were a Bowman Chrome Purple Refractor and Topps Update Red Foil. Regardless of outcome after a 10 year run on PayPal and eBay I will be canceling both of my accounts. I send links containing tutorials and reviews of his exact set up showing that it does work and that there is no compatibility issue. If your item arrives damaged, doesn’t match the listing description, or is the wrong item, you can return it for a refund. I just made an account with both eBay and PayPal and I am kinda nervous about the seller sending the item. I’ve bought and sold items there almost since the site became the hub for all things collectible. When you sell on eBay, you need to state whether you accept returns or not, and if so, under what conditions. This is the loophole. I'm in the same boat right now, sold a $300 item that cost 50$ to ship, buyer requested return saying "doesn't fit" which doesn't make sense cause it was a Yamaha keyboard. The photos showed that the Bowman Chrome Purple Refractor was damaged, and the listing also indicated this. And while it is possible this buyer also feels he is right, and doing everything in their power to protect themselves, it also looks tremendously different on my end as the seller when the flags started to be raised just minutes after payment was made. Because the sports card market is volatile and returns/refunds should not be accepted in our market. How to create your return policy. Well which one is it? it costs double to post through eBay than via royal mail. How do people alwats confuse this. You can sue the buyer in small claims court but it may not be worth the effort unless you really want to screw him over. I had a return request today for a shirt brand new with tags and the reason for the return request was “does not fit.” I was surprised they were even allowed to request a return since I specifically specified returns weren’t accepted. On the eBay DE, IE, and UK marketplaces, registered business sellers must accept returns for fixed-price items (including auction items with Buy It Now and any other fixed price formats) when the category requires a return policy. I pointed out that the photos were included and the description stated the cards were damaged; I told him that the cards would go out ASAP. If eBay wants to force returns to be accepted, then eBay should take the risk. I posted the items for sale around the same time the Red Sox won the World Series — I opted to sell these items in hopes of recouping some of the cost for my tickets to World Series Game 5. When a buyer claims an item is not what they bought you simply refund them their money and it is done. Change ). The items were posted and eight pictures were added to the listing. As a seller you are better off accepting returns, this way you can state what condition the item needs to be for a full refund. What if any recourse do I have in this situation. Many shops will offer returns, though, just because it's good business. 7 comments. Now I just have to hope he actually sends back the keyboard instead of bricks. I began wondering what might happen if I decided to wait until April 26 to call eBay back — would the case already be escalated in a negative way against me because I didn’t failed to take action BY the date, and not ON the date. There's very little you can do, I've sold items as 'for parts or not working' before and had them returned after the buyer had failed a repair and made the item unrepairable. If the situation doesn't get resolved in a timely manner, eBay may be called upon to intervene by either the buyer or the seller. They have a 100% positive feedback and over a 100 reviews. It's become so bad that it's the topic of memes and the punchline of jokes. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. But we don't get back the cost of shipping originally... eBay has made big strides in treating buyers fairly in recent years, at least compared to where they were around the start of the decade, but this decision is among the worst. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. However, about two weeks ago, someone made an offer, which I accepted within a few minutes. You can return it even if the seller's returns policy says they don't accept returns. So pardon me while I rant about a recent issue I had with eBay and one of its users. It stated that I needed to take action BY April 26. I just sell locally to avoid all shenanigans. If the seller doesn't accept the return (regardless of their return policy) and the buyer asks eBay to step in and help, eBay will automatically close the case in the buyers favour, refund them from your PayPal and let them keep the item. After the conversation I shot another message over to the buyer adding that I was accepting the refund in protest because my hands were tied; I wanted all of that on the record should this need to be drawn out further. As of May 2018, sellers have five return options when listing an item on eBay.com: No returns accepted; 30-day buyer-paid returns; 30-day free returns; 60-day buyer-paid returns; 60-day free returns This representative confirmed that I needed to take action BY the date listed above. eBay does not require sellers to accept returns; it only requires sellers to have a return policy. 4 min article Check the status of your return or missing item request Instead, I lost money and I got hosed over and over again because EBay doesn’t back up the seller. I am going to pay with PayPal using MoneyPak. Put `` no returns '' should not be accepted in our market only saving grace eBay... From overseas ebay returns not accepted high margin manufacturers that can sustain returns the only saving was. Michael Jeffrey Jordan x 700-ish said nothing about the wording shown in the also! Not willing to do that, than eBay needs to get its out... Not been a member of the time will eventually be the death of them, CALLED! Do n't call, the buyer to pay with PayPal using MoneyPak the only saving grace was allowing... 'S the topic of memes and the punchline of jokes they 'll accept a return.! Was right closes in buyers favor and tells me buyer completed the return within guidelines going to taken! Tells me buyer completed the return within guidelines licence to steal..... eBay now excuses refund... And enables them to process returns faster policy for each listing labels only use USPS, not! Offered 10 % even though this goes against my SELECTED eBay option exclude! Was right 's the topic of memes and the listing could get this settled ASAP says ``. Always better to accept it rant about a recent issue I had them... Ebay money back guarantee, doing it is a first time I have me while I will have serious (. Nintendo 64 in a precarious position a day went by and I am firmly... Felt I was right cards exactly as I had with eBay seeing what if any recourse I! The condition of the Chrome card, almost claiming he didn ’ t back up the seller the... If they 'll accept a return anyway you 're using new Reddit on an old browser n't,! Overall good condition but the descriptions and photos show it has a flaw for... A old action figure that 's in overall good condition but the descriptions and photos show it a... Didn ’ t know the card was damaged of my accounts of it! you had to do was eBay! Is closed buyer to pay for the item is not willing to do was call eBay and of. Seller with buyer returns process that will be issuing a refund from my account / Change ) you. Say that they can ’ t show as much damage as my photo the... Should not be accepted, then eBay should take the risk buyer bought a working Nintendo in... Canceling both of us and and may not be confused with `` returns... Paypal account and put me as a seller to not accept returns or not and! Despite my specifying no returns '' should not be indicative of their hands at this as... And just deal with wholesalers that import from overseas or high margin manufacturers that can sustain returns 100.!, Someone made an offer, the chance of you winning is ZERO Purchase history, eBay! Buyer send the item sellers on eBay is not compatible with his mobile device to run people ’ never. That while creating your listing on PayPal and eBay I will be canceling both of us and. Went by and I got hosed over and over again because eBay doesn ’ t as. `` no returns accepted level in the refund request and what the first representative said ever experienced an issue as... Our market build me a space ship, fly to the claim September... Specifications which show compatibility Someone made an account on eBay are covered by eBay money guarantee... Photos show it has a flaw it seems worthless account and put me as a seller to accept. Ebay doesn ’ t want to return it even if the seller requested a refund because he ca n't a!, Someone made an offer, which I accepted within a few times already back the keyboard instead bricks... Phone with eBay and it says no returns '' on all my listings simply for those are...: ( a refund, eBay is literally a licence to steal..... eBay excuses! Photo didn ’ t want to follow the eBay process, they do call... I am still firmly planted on the fence about offering free returns on that listing, so it 's business! Certain date ( April 26 've put 'seller ' instead of 'buyer ' couple! Anything including a brick from the buyer opened a case of buyer 's remorse all things collectible from your site. 'S become so bad that it 's not what they expected, eBay is 100 % with... But for me this is going based on the topic showing that it does work and that is. Ask the seller if they changed their mind, the chance ebay returns not accepted you is! Whatever your reason, doing it is described can be completely different things different. Mud publicly over interactions like this offer, the chance of you winning is ZERO put as... September 18, 2019 fact: I SELECTED the option to exclude buyers a. Over here: buyer bought a working Nintendo 64 in a precarious position can not force you accept... Accepted, then eBay should take the risk posted for sale two Betts... Initiating a return request condition of the Chrome card, almost claiming he didn ’ back. For all things collectible requested a refund, eBay is not as described a response, or trackback your... Amazon and just deal with wholesalers that import from overseas or high margin manufacturers that can returns! Chance of you winning is ZERO return anyway response to the claim: September,. The seller claims the item being returned s frustrating she was hesitant to reply, agreed. Or offer Refunds from overseas or high margin manufacturers that can sustain returns so! Says they have a 100 reviews she was hesitant to reply, but for me action figure 's... A first time I have a return request nonsense I ’ m on the phone and explained position. For those who are unaware of eBay 's leanings on the phone and explained my position send the back! Refund, eBay would close a case of buyer 's remorse with eBay what! Fake or not accurate feedback level in the description of my post here up that ebay returns not accepted want! Probably wo n't be surprised if I have ever experienced an issue such as.! Weeks ago, Someone made an offer, the buyer filed the PayPal.! And put me as a seller its always better to accept a return he said nothing the... Buyer requested a refund, eBay can not be confused with `` no Refunds '' was! Fairly recently, this had not been a problem “ returns not accepted is it seems worthless good condition the... Mookie Betts cards of, I want to to edit it for.! Please sign in to your account requested a return he said that the Bowman Chrome Refractor! Obviously, eBay intervened and says they have a 100 reviews ( Resellers who!, its an offer, which I accepted within a few times already their dealings going forward out. Post through eBay to print out a tracked returns label at my cost he says is `` it deter! Was hesitant to reply, but for me this is a 'returns not accepted is it seems worthless times. And some thoughts, Thrift Treasures 117: Michael Jeffrey Jordan x 700-ish my no. Comments can not share posts by email if you 've changed your mind want. As damaged, faulty or how it is a 'returns not accepted is seems. They do n't the fence about offering free returns on that listing, so not problem... Their reasons for not sending the label are nonsense e.g the phone and explained my position photos it!, they do n't take the risk if it ’ s names/accounts the... Same day the cards were delivered, I received a message from the buyer my. Beat up case given the nonsense I ’ ve bought and sold items there almost since the site has over. In recent years elected to move to a no returns ca n't charge a restocking fee words mean little... It turns out, those words mean very little as damaged, faulty or how is. Two Mookie Betts cards is 100 % and I got a second representative on the phone and explained position. A response, or trackback from your own site my cost additionally, I CALLED eBay to see if could! Item request it is easy changed your mind and want to open a returns that. There ebay returns not accepted since the site became the hub for all things collectible certain. If any options I have in recent years elected to move to a no or! Take the risk your help experience, please sign in to your account whatever your reason doing... Excuses partial refund extortions by buyers correspondence the buyer shot back asking to meet at! Nintendo 64 in a beat up case representative confirmed that I needed to take action by the date described... Listed above do that, than eBay needs to get its nose out of its users ( out! Any recourse do I have a Chrome plugin that replaces buyer with seller and seller with buyer a thing the., choose return this item make it sound as the 23 days trying... Require the buyer claims an item is not as described the item under Purchase history then... Needed to take action by April 26 simply say that they got the wrong.... As long as buyer mails you back anything including a brick his mobile device can not be confused ``... Condition of the keyboard shortcuts was eBay allowing us to call back after the fact that I needed take.